FAQs

Here's just about everything you'd want to know about Baxby.

If you have any questions, contact us at info@baxbyposture.com.

What does Baxby do?

  • The Baxby Original cushion helps you to sit in a position that brings your shoulders and head back to the centerline of your body. With your shoulders and head over the centerline of your body, you should be able to reduce stress on the muscles that connect your head, neck, shoulders, and back.  

Do I need this?

  • If you sit at a desk or drive a vehicle or look down at your phone you should probably consider getting a Baxby. 
  • Have you seen a photo of yourself from the side? Does your head lean forward over your chest instead of being in a straight line with your shoulders? Then you should probably consider getting a Baxby.

What can I expect after using Baxby?

  • We can't say for certain what will change with your body because everybody is different. Some people have told us they experienced fewer headaches, felt less tense, and generally felt better overall. But your experience may not be the same. Besides, we're not selling you a magic potion or pill that fixes everything. If you put your body in a better position, some of those symptoms should improve. 
  • For the first couple of weeks using Baxby, you may notice that some muscles in your upper body / torso tire more quickly than normal. Not like a workout, but just used more than normal. That's because you are activating muscles to hold yourself in a proper position that haven't been used properly in a long time. You're literally getting stronger in that position. You're improving your posture. Congrats!
  • The benefits of improving posture are well-known and studied. For example, according to A.I. Kapandji in the Physiology of the Joints, for every inch your head moves forward, it gains 10 pounds in weight, as far the muscles in your upper back and neck are concerned, because they have to work that much harder to keep the head from dropping. Additionally, Rene Cailliet, MD, a medical author and former director of the Department of Physical Medicine and Rehabilitation at the University of Southern California stated that head forward posture can add up to 30 pounds of abnormal leverage on the cervical spine, which can pull the entire spine out of alignment. This same head forward posture may result in the loss of 30% of vital lung capacity. 

What does it feel like?

  • It's not meant to be the softest cushion that you melt into. That's not going to help you. And it's not dense, hard foam. It's premium memory foam with a specific density designed to hold up to a range of compressive forces. It's meant to be comfortable, yet supportive, when leaned against.  

How often should I use Baxby?

  • Because you attach Baxby to a chair or seat, you can use it anytime you're sitting. But that doesn't mean you need to lean on Baxby all day. Just spend a few minutes every hour or so leaning back on Baxby, pulling your shoulders and head back. 

How do I know it's working?

  • Answer this question honestly before you buy: "How good is my posture on a scale from 1-10?" 1 is terrible. 10 is perfect. Use Baxby for at least 6 weeks. Then ask yourself the same question. If you want to find some simple, no cost stretches and movements to help aid your posture, sign up for our emails.

 Will this fit me?

  • Baxby was designed to fit most body types. It may be a bit too large for people under 5 feet tall or a bit too small for people over 7 feet tall. 

Will this fit on my chair?

  • As long as your chair has a high back, such as a typical office chair and most certainly car seats (not talking about baby or toddler car seats, obviously), you should be fine. If the backrest of the chair reaches the top of your shoulders, it should work.
  • Really thick chairs, like loungers or heavily cushioned/padded recliners are most likely too big for Baxby to fit around.

Can I clean Baxby?

  • Yes! Use a wet, warm cloth to wipe away topical debris, such as dirt. You can use dishwashing liquid if you'd like, just spot test it first. Scrub a little harder to remove sweat stains. Blot dry and let air dry in a well ventilated area to prevent moisture build up. Don't put Baxby in the washer. It can deform the premium memory foam.

What about returns?

  • Products can be returned within 30 days of the delivery date.
  • Customer pays return shipping costs.
  • Contact us at info@baxbyposture.com and we'll get you taken care of.